Pre-sale:

1. Suggest to client suitable models according to the raw material, including its type, huimidity, final charcoal capacity requirements.

2. Introduce machine's structure and features in detail, explain the price component;

3. answer client concerned questions.

After-sale:

1. Start production as soon as receiving down payment.

2. Send photos of machine in manufacturing and finished photos to client, for your better learn about the machine's condition.

3. Delivery machine in time, taking photos during loading, so you can "remote monitoring" your goods.

4. Documents and certificate available in time.

5. Manual documents available. Engineer can be sent to client site for installation instruction.

Packaging & Shipping

1.Waterproof packing with the international export standard by 20ft, 40ft, 40hp container.

2. Equipment Fittings, Electric Motor and Power Cabinet will be packed in Wooden Case or Iron Box. Other Equipment will be packed by Color-Stripes Plastic Cloth.

3. Or as per customer's requirements.